Where We Deliver
Delivery can be made to most countries worldwide,however if your country does not appear in the list please contact us and we can try to arrange a delivery option for you.
Where there is a charge for delivery we make every effort to keep it as low as possible. Charges are calculated on size and weight of product once packed ready for despatch and also vary depending on country to be delivered to.The applicable standard delivery charge is shown at the checkout stage . You will always be able to see all applicable charges before submitting your order.
How We Deliver
We use either Royal Mail postage or Fedex courier service
For certain goods we will specify an “expected delivery date” if there is to be a known delay in obtaining the item(s) for you.
In all other cases set out below, delivery times are calculated in working days i.e. Monday to Friday inclusive but excluding Bank Holidays. If you order after 3pm, please calculate your delivery time as if your order had been placed the following working day. For delivery on the next weekday (if available), please order & pay for your item/s before 10am.
Standard Postal and Courier Deliveries
Standard postal and courier deliveries should arrive within 5 working days of placing your order (uk). To avoid disappointment, please allow a little extra time during busy sales periods.
If we are sending your product by courier, our "Order Confirmation" email to you will contain a link to the courier's website, and a parcel number, so that you can track your order right to your doorstep(uk only). Standard courier deliveries are usually made between 9am and 5pm(uk). All deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with a contact number for you to call.
IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, these cannot be guaranteed as occasionally delivery times may be affected by factors beyond our control e.g. problems obtaining authorisation for your payment. We will inform you if we become aware of an unexpected delay.